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"My wife and stayed in a King - partial ocean view room. The view was nice but overlooked several other buildings.
We could see a neigbor's wash hanging on the clothes line. My first - but false impression was the hotel was right on the beach, not a short walk away. The room was an adaquate size, clean, but furniture was clunky and old - and could have used a table upon which to eat a meal - rather than a desk.
The pillow-top bed was nice to sleep on or to rest while watching television.
The jets in the large jacuzzi tub lacked power and therefore did little for my aching muscles sore from walking in historic areas.
We would consider returning - someday.
The restaurant - which is a separate business - served a wonderful breakfast - for which the hotel offers daily vouchers at $8.50 per adult. Items on the dinner and lunch menu did not appeal to us and seemed a bit pricy.
I'd give it 3.5 stars."
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Joachim Seelig
Sebring, FL 05-06-2013 |
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"WE ARE HEADED TO THE HOTEL FOR OUR THIRD TIME THIS YEAR. GREAT PLACE TO STAY.PLEASANT AND HELPFUL STAFF. ROOMS ARE BEAUTIFUL AND THE BEACH IS RIGHT THERE."
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CHRIS VERSPRILLE
A little over a hour away., FL 04-24-2013 |
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"Gorgeous hotel, wonderful staff and amazing food located inside this beautiful relaxing hotel... we will be back"
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Tonia Doerfler
Ocala, FL 04-12-2013 |
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"Our experience here at Castillo Real is thus far the best experience we ever had at a hotel. My girlfriend and I came from Jacksonville, FL looking to just get away for a few days and had a wonderful view of the beach overlooking the surrounding area. The rooms are spotless and the customer service is exceptional from the front desk to the house keeping. Not to mention the food is undeniably GREAT! I recommend everyone to come to this resort. It would leave you speechless. Anytime we need to come back and visit St. Augustine, there is no question about where we will stay. This resort hotel is AMAZING!!!"
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Michael Davis
Jacksonville, FL 04-06-2013 |
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"This hotel is amazing. Best customer service around. This is the only hotel I'd ever book with again. Best service hands down."
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Ashley Stoner
Kalamazoo, MI 12-31-2012 |
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"We came to get away for the night and fell in love with it here.
Warm and friendly staff. We will be
coming back.
This is the place to stay! : )"
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Kathryn Walker
Middleburg, FL 12-07-2012 |
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"Only stayed one night but was very pleased with the service. Had a great view off the fourth floor of the pool and beach."
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Jay B
St.augustine, FL 11-10-2012 |
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"The room was laid out extremely well for my husband and I to BOTH WORK. we also enjoyed the vanity and stool. The restaurant was gourmet, up to NYC standards. And so collapse to white sandy beach that was expansive! The perfect work and play environment. Staff was responsive and helpful. Thank you for a perfect stay!"
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Maureen St Germain
New York, NY 10-25-2012 |
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"My family and I stayed for a few days in July 2012 and we were very impressed with the hotel. It is clean and comfortable and the staff was friendly. The atmosphere in general was pleasing and the beach is just steps from the hotel. We will absolutely come to stay again !"
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Paula R
New Jersey, United States 10-16-2012 |
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"We came to St. Augustine with hotel reservations at another hotel, we were horribly disappointed and left the other hotel without another place to stay. We came to Castillo Real and received a warm welcome at the front desk by Stacey, she was our saving grace. She helped us with a room for our 8 day plans and was super nice. She made recommendations for the area and was very sympathetic of our situation. The Hotel was wonderful, super clean. We highly recommend this hotel and will reccommend it to friends. Thanks for everything"
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Travis St Clair
KY 10-04-2012 |
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"We enjoyed our stay at this hotel very much. It was very convenient to the Amphitheatre and the historic part of the town. Stacie (desk clerk) was great!! Not only did she make us feel welcome, but, she entertaining and made our check-in process exciting and fun. She definitely makes you 'smile'!!! She also volunteered information on local restuarants and went out of her way to get us adjoiniing rooms since we had teenagers with us. Outstanding service!!!"
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Diane Massingill
St. Augustine, FL 09-17-2012 |
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"This was our second stay at the Castillo Real. On this vacation we were originally going to Hilton Head Island. Drove 11 hours to be treated horribly at a terrible hotel (The Beach House, don't go there!). We got our money back and called Castillo, where we KNOW is paradise. They had a room available, so we drove the additional 3 hours and checked in. I'm so glad we did. My husband and I were so pleased again with the service, quality and cleanliness of the rooms, and excellent restaurant. The beach was quiet and peaceful. We stayed for a week and we both agreed this will now be our ONLY beach destination, and we will definitely be back. I highly recommend this hotel to anyone. This is the most comfortable bed you will sleep in aside from your own at home!"
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APRIL STOUT
Columbus, OH 08-27-2012 |
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"We stayed one night last week, It was wonreful. Beautiful rooms, the staff is the best you could ask for,Stacey is a wondeful part of Castillo Real. We will return. Thanks so much.
Cindy Stillion"
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Cindy Stillion
Louisville, OH 08-07-2012 |
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"This place was great! We were very pleased with the cleanliness and how nice everything was. We will certainly be returning!"
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John Lane
Odum, GA 07-27-2012 |
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"Thanks to Stacie, our trip ended up being great! We had driven around St Augustine for over 5 hours searching for a decent place to stay. I can tell you, most of the hotels in St Augustine do not resemble their pictures on their website, but Castilla Real is actually better. After looking at several hotels, I can tell you, this is the only one that I will ever stay at in St Augustine. It is by far the nicest and has a great restaurant and very friendly staff. Thanks again Stacie for making our trip enjoyable!"
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Sandy Ferguson
Franklin, KY 07-14-2012 |
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"We stayed June 22-24,2012 in a king/jacuzzi with ocean view (room 410). The view was amazing and the room was very nice. The bed was huge as well as comfortable. We spent a large portion of time at the pool Saturday and found it very relaxing. The beach is just a short walk. We were a bit further from downtown St. Augustine, but a quick cab ride ($10 for two) and you are there. We enjoyed our stay and will return."
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Crystal Shead
Dallas, TX 06-27-2012 |
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"What a beautiful facility! Good service, great rooms, etc BUT an unheated pool with cold water and a waterfall of cold water was a huge disappointment."
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toby rose
St. Augustine Beach 03-20-2012 |
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"Your rooms are wonderful and the service is outstanding!"
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Rolanda Robertson
Gainesville 02-26-2012 |
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"My girlfriend and I stayed for the night. Loved everything about this hotel. Will definitely be back."
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wayne bullard
01-19-2012 |
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"My girlfriend and I stayed for the night. Loved everything about this hotel. Will definitely be back."
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wayne bullard
01-19-2012 |
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"Spent a few days at this resort and loved every minute. A quick walk to the beach. Staff was friendly and gave great recommendations for food and sites."
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Jeff l
Orlando 08-12-2011 |
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"My family and I have been guests at the Castillo Real at least once per year for the last 4 years and I highly recommend this hotel, it has a resort type atmosphere and the staff is at your beck and call and highly trained to accomodate your every need. My family and I look forward to our next visit very soon."
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Roy Hart
Starke 08-07-2011 |
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"This hotel is a little pricey looking when you check to see how much it will cost you, but when I went i planned on staying for 2 days and wound up staying almost a week. This hotel is truly paradise, and if they were cheaper I would just move in. This hotel has everything you could ever want or need and the customer service is unparalleled by anything or anyone. Easily the best hotel anywhere from Germany to the four corners or the U.S. and everywhere in between, and I have stayed in most. Would not choose to stay anywhere else. This place is better than home, it really is paradise."
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Danny Lewis
Crescent City 06-09-2011 |
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"Castillo Real was a sensational stay on St. Augustine Beach. The hotel was better than advertised as the room was top notch, clean as pure snow, and delightful with elegant vanity, beautifl decoration, amazing jacuzzi, and extremely comfortable bed. Not to mention that breakfast at La Cocina was terrific!! The customer service from the front desk, to servers at La Cocina to housekeeping was perfect. A perfect stay at Castillo Real and I appreciate it. The only negative to any part of the stay had to deal with the bath robe (I do not wear robes, my wife does) as my wife stated the bath robe was scratchy, not soft. That is nitpicking, I know. Delightful stay and next time I am in St. Augustine, Castillo Real will be the choice. Thanks!!"
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brandon bailey
columbus 04-16-2011 |
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"I made reservation at another location close to this one when we got there the 'hotel' was terrible. I called Castillo Real and they got me a room immediately. This place was so nice and so accomodating. I will tell everyone how nice it was. This was my first vacation ever and thanks to Castillo Real they made it very memorable."
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Emily Snyder
Waycross 04-11-2011 |
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"Loved our stay at your hotel. Wish we had stayed longer. Wanted to get a list of the ascend hotels so if we are planning to take a trip we look for one.
Thanks,
Evan Evans"
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evan evans
03-06-2011 |
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"My husband and I planned our wedding at Castillo Real. We had our ceremony on the beach and then came back to the hotel for a wonderful dinner at the restaurant inside the hotel. Our guests loved the accommodations and they all stayed for the entire weekend. We make it a point to visit at least once a year. The hotel staff was so helpful and really made the wedding 'weekend' wonderful for everyone."
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P Livak
Tampa 03-04-2011 |
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"I am writting to inform you of the excellent customer service that I just received this past weekend from Sarah. My boyfriend & I were in St. Augustine from Tampa to celebrate Valentine's Day. The original hotel that we were going to stay at ended up being a complete dump to where I didn't even want to touch anything. We ended up checking a few other hotels & none of them had availability for Friday & Saturday night. We stopped in at the Castillo Real & Sarah informed me that they had one room left that she had been holding all week as a back up in case something happened to one of the other rooms. I was completely beside myself! At that point I didn't even care what the price was. The room ended up being AMAZING! It had a king bed, it was a jacuzzi room with the ocean view on the top floor. Sarah really turned our weekend around for us & we both greatly appreciated what she was able to do for us. Thanks to Sarah we have found the hotel we will be planning on staying at eveytime we go up to St. Augustine!"
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Cara Guida
St. Augustine 02-22-2011 |
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"After 2 days looking online for a hotel in St. Augustine Beach, we decided to give a chance to Castillo Real, We never heard of it and all reviews were possitive. We arrived to the place, beautiful and elegant, we were a little earlier for the check in but that was not a problem for the hotel to allow us to check in. Not just that, as a courtesy, we were upgraded to one of the Oceanview suites with hot tub, no extra charge. Opening the door and we had a nice aroma of clean and fresh and it was. Extremely clean, well provided with all supplies a nice california king size bed, with clean sheets. Luxurious designs. A nice and comfortable hot tob. And a private balcony on the forth floor. The only...side down is that the ocean view os not absolute, since is a smaller building in front. We still could enjoy the view, but like I said, Is not absolute. Ocean is 3 minutes walking. Very quite hotel. La Cocina restautant is a must visit. And the personnel, very friendly. Thank you to all for your smiles from day arriving to leaving. We will return!"
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Lydia Marti
lake mary 01-31-2011 |
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"On our second trip to Saint Augustine in December we chose to stay at Castillo Real. Just wish we had stayed here on our first trip also. What a great, clean place. The staff were all so friendly and made sure we had everything we needed. Just wish it had been warm enough to use the pool. Gives us something to look forward to on our next trip."
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Debra O'Neill
Branson 01-09-2011 |
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